General Terms & Conditions

General Terms & Conditions
Welcome to The Drop Rideshop (“we”, “us”, “our”). By accessing or placing an order through our website or visiting our store, you agree to the following Terms & Conditions. Please read them carefully before purchasing or using our services.

1. Acceptance of Orders

All orders placed through our online store or in-person are subject to acceptance by us. We reserve the right to accept or decline any order for any reason, including availability of stock, errors in the description or pricing, or other issues.

2. Pricing, Payment & Currency

We list all prices in Canadian Dollars (CAD) unless otherwise stated. Payment must be made in full at the time of purchase online or at checkout in-store. Accepted payment methods are specified on our “Payment Methods” page. We are not responsible for fluctuations in currency or bank fees.

3. Shipping, Delivery & Risk

For online purchases, shipping terms, deadlines and any extra charges (including oversize or remote-area surcharges) are outlined in our Shipping policy. Title and risk of loss pass to you when the goods are delivered to the delivery address you provided, unless otherwise specified.

4. Returns, Refunds & Exchanges

Please refer to our dedicated Return Policy & How To page for full details. In general, items must be new, unused, and with original tags and packaging for returns or exchanges to be eligible.

5. Product Availability, Descriptions & Modifications

We endeavour to display accurate information regarding our products — including images, descriptions, sizing and pricing — but do not guarantee that all information is error-free or complete. We reserve the right to modify or discontinue any product without notice.

6. Intellectual Property

All content on our website — including text, graphics, logos, images, product descriptions — is our property or licensed to us and protected by copyright, trademark and other intellectual property laws. You may not reproduce or use our content without our prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, special, incidental or consequential losses arising out of or in connection with your purchase or use of our products. Our liability in respect of any claim shall not exceed the price you paid for the product in question.

8. Governing Law & Disputes

These Terms & Conditions are governed by the laws of the Province of Alberta, Canada. Any dispute arising from or relating to these Terms shall be resolved exclusively in the courts of Alberta unless otherwise required by law.

9. Changes to Terms

We may update these Terms & Conditions from time to time. The date of last revision will be noted on the top of the page. Your continued use of our website or placing new orders after such changes means you accept the new Terms.

10. Contact Us

If you have questions or need assistance regarding these Terms & Conditions, please contact us:
The Drop Rideshop
Location: 105 - 11517 Westgate Drive, Grande Prairie, Alberta, Canada
Email: [email protected]

Thank you for shopping with us and trusting us with your ride gear.